All my projects on share.axure.com disappeared!


#1

I was trying to login to share.axure.com. It said that I entered the wrong password. I clicked “forgot password”. The system said that if I don’t get an email I have just to create a new one which I did. Now I’m looking at the empty account page with no projects!
Please restore all my uploaded projects asap.
the login is artfabrique@gmail.com


#2

Hi my brother, it’s quite normal that you no longer see your projects, because you have created a new account so its means: “New empty cloud” Try to renew your forgotten password to reconnect to your Axure account Cloud.


#3

Hi! If you’re still running into trouble resetting the password on your original account then please reach out to support@axure.com directly so that we can help you regain access to your projects.