Axshare reliability recently


#1

I’ve been away from Axure for a while. Came back in the last month, upgraded to 8.1, but have had many issues with Shared Projects and Axshare. Mostly they seem related to stability of the Axshare platform.

On one instance a couple of weeks back the Axshare platform went read-only, which cause many crashes within the application - and I had to mess around getting pages out of the auto-save backups and back into shared projects. I was not able to publish any changes for client to see.

Today, I’ve come to update my shared project with some colleagues, and now share.axure.com is down.

Anyone else feeling this lately or have I been unlucky?


#2

Hi Meirion,

It sounds like you ran into the AWS outage a couple of weeks ago. As of this morning, it looks like there was a brief (~10 minute) upload issue, but this should be resolved and uploads are now normal. If you’re still running into issues even after restarting, then please email support@axure.com so that we can assist. Thanks!


closed #3

unlisted #4