Axure enterprise edition activation, in a company proxy environment

#1

System:Mac OS
Software Edition:Axure 8 Enterprise Edition,
Activation Method:Subscription

Is there any solution?

Thanks.

#2

Hi Spark,

Subscription licenses are activated by way of logging in to the end user’s Axure account within Axure RP:

https://www.axure.com/activating-your-license#subscription

First, however, your licenses manager would need to assign the subscription to you / the end user.

If you’re working behind a network proxy that’s preventing you from activating your subscription license, you’ll want to have your IT team whitelist the following URLs so that RP can ping our servers and verify the subscription account:

www.axure.com/portal*
accounts.axure.com/user/*

If that isn’t possible or you run into any issues along the way, please shoot us an email at support@axure.com, attach screenshots of where you’re getting stuck, and we can continue to investigate your user environment. If you email, please include a link to this thread for our reference. Thank you!