Axure rp 9 - preview pages blank on local

newbie-question

#1

Hi,

I’ve just created a new page with some text and when I open preview opens in the browser but is blank. I have Kaspersky installed and have tried disabling it, adding in exclusions and everything (as recommended in another post) but still the same. After disabling Kaspersky I have closed Axure down and reopened but the still the same. I’ve tried in Chrome and MS Edge.

Is there anything else I can try?

Stu


#2

Hi Stu! Usually disabling or adding in exclusions to Kaspersky does help, but since you’re still unable to preview locally, then do you have any other security settings, such as a proxy, that might interfere with Axure RP’s ability to generate a preview on localhost at 127.0.0.1?

Can you also check to see if you are able to generate and view the local HTML files (via “Publish > Generate HTML Files”)? This will help to verify that just preview is being affected, and you can also use that option as a workaround in the meantime.