Axure Share iOS app empty, no projects, not loading

I have a RP 8 project in a shared workspace that I used to be able to access view the Axure Share iOS app. Now when the app opens, the loading icon shows for 30 seconds until it shows an error message saying an error occurred and contact support. No workspaces or projects are shown in the Cloud tab or Local tab (I shouldn’t have any local ones anyway)

I just contacted support but I wanted to see if there was an answer in the forums as well.

iPhone 7
Tested on both 12.3.1 and 12.4 (neither worked)
App version