Axure won't open

#1

I was using Axure on a project and decided to close the program. Fifteen minutes later when I came back I tried to launch the program. The Axure icon bounced one time and never launched. I’m also on a Mac. How do I get the program back running?

#2

Hi prentis82,

Hmm, it sounds like Axure RP is crashing before it opens. Did you get any errors on your machine prior to closing the app, and were any changes made to your machine during the interval between shutting down the app and attempting to launch it?

If you haven’t already, please try the troubleshooting steps in our guide below to see if this gets you up and running again:

https://www.axure.com/support/reference/troubleshooting-installation-and-launch-mac-osx

If you continue to see launching issues, then please send over the screenshot of the Get Info dialog, as well as the AxureLog.txt file to support@axure.com so that we can take a look. Thanks!

unlisted #3