Error when save to PDF

When trying to save a PDF by going to File > Print > PDF > Save As PDF
It’s not working.
This only started recently, as I’ve never had this issue before. Not sure what’s going on.
I’m in Axure RP 9

Hi ngocson!

Sorry to hear you’re running into this issue! Is this happening when working with a specific project file, or is this happening when trying to save any project as a PDF? To further investigate this, please feel free to email our support team at with the following information:

  1. If this is occurring when working with a specific file, please email this file to us for further review.
  2. Please let us know what operating system you’re using, as well as what build of Axure RP 9 you are using (you can check on this by navigating to “Help > About Axure RP” or “Help > Check for Updates”).

Thank you!