Hiding case list


#1

Hi everyone,

I have a toolbar where each button has simple interactions - for each, clicking shows a manual list of cases (no conditional logic) for different scenarios. The trouble is that I can’t “hide” these lists once I’ve clicked on the button - so if the user decides they don’t want to click on any of the list items, they can’t hide the lists. If you click on multiple buttons, all of a sudden you have multiple lists on top of one another. I’ve looked and looked and can’t find a way to hide these case lists on click outside or on mouse out. Any advice? Many thanks in advance! Appreciate this community!!

See screenshot below:

02%20AM


#2

@mchauss correct, there is no way to hide those case lists

so one option is to add another case “do nothing” or “Cancel”, and simply leave it blank inside