Is it possible to downgrade a version?


#1

Hi there, since your last version update (9.0.0.3665) some of my animations and behaviors broke.
I can send you a file, explain you how it worked on axure 8 and the early 9 versions
and you will reply to me Etc…
but during the time it will take,I need to deliver prototypes.

So, for now, can I reinstall an earlier version?


Animation failure on last version
#2

Yes, there are archived releases available. I recommend emailing support@axure.com and attaching your file. They can help you with troubleshooting this and provide previous release versions.


#3

Hi! Yes if you’re able to share your file that shows the issues in build 3665 then we’re happy to receive it over at support@axure.com, which is also the fastest way to reach the product support team directly.

If you need to roll back to build 3662 for now, you can do so below:

Mac

Windows


#4

Thanks, I will email you about the issue,
but after downloading the windows .exe file and clicking on it nothing happened, not even if I right clicked omn the file and tried to run it as admin, Am I doing something wrong?


#5

Hi Eran,

Ah, if you’re trying to install the older build while still having a newer build installed, then you’ll want to first uninstall the newer build prior to running the installer for the older build; that should do the trick, but please ping us at support@axure.com if you still run into issues!