Multiple Conditions don’t work

I would like to create conditions consisting of two elements. However even though I select “Satisfy all” in the top left corner of the Condition builder, the action is triggered when only one of the checkboxes is selected. If I only select the other checkbox, the action is not triggered though.
Can anyone help?
Thank you!

Hi line,

It sounds like you’ve created interactions where if two checkboxes are checked off, you’d like an action to fire. However, you’re finding that the action is firing when one of the checkboxes is checked off. Is that correct? Are you able to reply back with your .rp file attached? If you would prefer to send it directly to the support team, email us at