Solved: Link not working in Firefox and MSIE 11

[bermanatalie]

I am trying to show thi link https://sjlif6.axshare.com/#g=1&p=ask_watson_chatbot&c=1 and I got this message in Firefox:

[mbc66]

Looks like the kind of errors that show up in MSIE when trying to run javascript calls. Are you using any javascript injection in that prototype? If so, you might need to search for browser-specific workarounds for your javascript, and find something that works on mozilla as well as webkit. StackOverflow is pretty good for this.

Sure enough, the page ends up with this error for me in Firefox and MSIE 11, but not Chrome, Edge or Safari browsers. In Firefox, the page loads and looks fine for a second or two, then shows this error. So maybe something getting called from OnPageLoad or a widget’s OnLoad code?

[bermanatalie]

Hi mbc66,

Thank you so much for this insight and for the great advise on the mozilla/webkit patch for the Firefox/IE browsers!

My guess is that the JS injection used in this prototype was the voice generator. Will explore this further

[bermanatalie]

Improved Javascript Injection

Hi Natalie, You can try this version: Voice-Js -browser error-Sam.rp (98.8 KB) When you execute javascript in “open link in current window” the javascript should return void or valid html. I have wrapped your javascript like this: javascript: (function (){ < Your javascript here > })(); This way you are sure to return void and it also helps you to not create unintentional global variables. /sam

[Anthony_Axure]