Hi! Sorry to hear that you’re running into generation errors. The generation issue reported in this specific thread was specific to an Axure Cloud issue that happened on January 28th and was resolved by our server team soon after. If you’re currently experiencing separate generation issues, then please email support@axure.com and include the following information:
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The URL that is failing to generate/publish so that we can check on our end for errors
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Confirmation of whether this happens in one specific project or all projects
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Confirmation of whether this happens for team projects or regular .rp files
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Please zip up and attach your Axure RP logs from the location below:
Mac (Finder > Go > Go to Folder):
~/Library/Application Support/Axure/Axure-9-0/logs
Windows (paste the file path into the File Explorer):
C:\Users%USERNAME%\AppData\Local\Axure\Axure-9-0\logs
We’ll keep an eye out for those items so that we can take a look and assist you one on one. Thank you!