The licensee does not match the key

kind find the pic above, why it shows that? anyone give me an advise?

You need to send these screenshots and explanation to

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mbc66 is correct! If you can send the full screenshot and errors directly to us at then we can take a look in the licensing system on our end to help confirm that the license details are correct and help you get Axure RP activated. We’ll keep an eye out for your email so that we can check the license details for you and advise!

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