Why can't I open axure RP9 in windows8

I downloaded and installed axure RP9, but why it can’t be opened…:cry::cry::cry:
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Nothing happens after double-clicking…

Hi kimiflowerr!

Sorry to hear you ran into this issue! Axure RP 9 should be able to run in Windows 8, but there may be something that’s blocking Axure RP 9 from running on your system.

We have a number of troubleshooting steps for issues installing and launching Axure RP 9 on Windows that may help with this if you’re still running into issues.

If issues still persist after these changes, or you have questions about these steps, please feel free to email our support team at support@axure.com.