Apple Mac Error issues cropping up

#1

I have problems on Mac OS Catalina with my new Mac PC. Whenever I try to open a folder, containing images, a dialogue box comes out saying Mac Error Code 43. Has anyone of you faced similar situations? I have also tried reinstalling the Catalina software.

#2

Hi kateDun,

Thanks for posting! To clarify, is this error occurring when opening/expanding folders in an Axure RP project? To help us troubleshoot this issue further, can you please email us at support@axure.com and send along a copy of the Axure logs saved on your Mac machine? The Axure logs for Mac can be found here:

~/Library/Application Support/Axure/Axure-9-0/logs

To access this folder in the Mac Finder, please select “Go > Go to Folder” from the main menu and enter the above path. Once you have reached the path, please compress the “logs" folder into a zipped folder and attach the zipped folder to your next response.

Thank you, and please let me know if you have any questions!

Best,
Ashley
Axure Customer Support