I’m sorry to hear that you’re experiencing this issue while trying to print your projects! To further investigate the cause of this issue, could you please send your crash logs and event logs along to email@example.com?
Here’s how to find your Axure logs:
If you are using Axure RP 8 build 22.214.171.12481 or later, please navigate to the following path:
If you are using a build earlier than 126.96.36.19981, please navigate to the following path:
Documents/Axure User Data/Axure-8-0
Right-click on the outer “logs” folder and select “Compress “logs””:
And here’s how to find you crash logs:
Open the Console application by navigating to “Applications > Utilities > Console”.
Select the “User Reports” section.
Look for any logs with “Axure RP” in the title, and then right-click them. Select "Reveal in Finder”:
“Reveal in Finder” will show you the file in your Finder, and you can copy the crash file to your desktop from there. If none of the files in the User Reports section are titled “Axure RP”, navigate to “File > Reveal in Finder” to navigate to the folder. Copy the folder to your desktop and compress the folder to a .zip file, if necessary.
If this issue is reproducible, please send along a video of this issue and/or a description of the steps taken leading up to this issue to firstname.lastname@example.org as well.