Axure Cloud notification email formatting request


#1

Hi. I was going to piggy-back on the earlier thread from today but it’s really a different topic.

This is what I see when I get a notification:

It would be great if I could see the message in the preview window.

Thanks,
Jeff


#2

Hello @Jeff_Harrison I hope you are having a wonderful day.

Can you let me know what email provider you are using? It seems like it is outlook? If it is can you try the following File > Options > Trust Center > Trust Center Settings > Automatic Download and then uncheck “Don’t download pictures automatically in HTML e-mail messages or RSS items”.

All the best,
Raleigh


#3

Hi, Raleigh. Thanks for the reply, but on reading my original message I see I didn’t clearly describe what I was looking for.

If I follow your advice, then I can see the Axure branding:

But the message is still pushed down by the branding and the generic “Hi, you have new activity” message. Since these are going to show up in batches, it would be great if the actual comment appeared at the top of the email, so I could quickly read through them without opening each email or repeatedly having to scroll the preview down.

Thanks,
Jeff


#4

Hello Jeff,

Ah, I understand now what you meant in your original comment, sorry for my misinterpretation. Thank you for this feedback, I will definitely take it into consideration once we begin to revamp Axure Cloud emails. My goal with that project will be to provide you the context you desire for each email without requiring you to first do a deep dive into each one.

Thank you again for taking the time to write in and for provide your feedback. Please let me know if you have any additional feedback or product asks.

All the best,
Raleigh