Axure RP 10 is crashing frequently
Version with build No - 10.0.0.3886
Axure RP 10 is crashing frequently
Version with build No - 10.0.0.3886
Hi @subbu,
We apologize that you are encountering these crashes. As a first troubleshooting step, are you able to uninstall Axure RP 10 from your machine and reinstall using the download link below:
If the issue persists, can you please send us your latest “error_log” and “post_log” files from the path below:
Windows (open the File Explorer and paste the file path):
C:\Users%USERNAME%\AppData\Local\Axure\Axure-10-0\logs
Are you also able to recall any specific details that happen in RP 10 that lead up to the crash? For example, are you working with a specific widget and does it happen in brand new files as well? If it occurs with only a specific project, please send us the .rp file for us to investigate. Feel free to send us your logs and this information at support@axure.com.