Axure RP 10 Login issue

Hello
so recently my enterprise pushed a Axure RP 10 software to my desktop. When I open this software, it tells me to create account which I already have so I login in a browser and browser says its taking me back to Axure desktop app. when I go there this app gets stuck and does nothing. Every time I have to end task from task manager

You’ll need to get help from Axure directly. Send an email to support@axure.com .