Axure snapshot bug: Adding snapshots automatically makes the comment disappear



This is how to reproduce the steps

  1. create a n ew comment in your prototype
  2. then click on the snapshot button and take a snapshot of the screen
    Once that happens the comment dissapears!!

The work around is:

  1. create a new comment
  2. post it
  3. go back into it and reply to the thread with something and take a snapshot
    [comment auto closes but you can still bring it back up ]
  4. open the comment up
  5. post in thread to save it

Anyone having this exact issue? It is frustrating!


Hi @kingquake,

Thanks for the report! We just deployed to Axure Cloud, and this snapshot bug should now be resolved. Please let me know if you see otherwise, though.