Axure10 3917 UI bug

05

OS: macOS 14.4
HW: Macbook Pro 16“( 2021y / M1MAX )
Bug: As the picture shows…

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Thanks for bringing this to our attention. We’re currently investigating this issue occurring on macOS and are working to pinpoint the cause.

Can you provide the .rp file that you’re seeing issues with and any consistent reproduction steps where you’re seeing the UI bug? Feel free attach the files here or send any files and details to support@axure.com.

After testing this problem has nothing to do with rp files, even newly created files will trigger this error, as follows screen recording from newly created

https://drive.google.com/file/d/1rt7sFUjy3_YmHLz2QY4DSam1FKsA9O-9/view?usp=sharing

Tested Upgraded to Axure RP 10.0.0.3919 Issue not fixed…

  • On a Mac with an Apple Silicon
  1. Select the component with the interaction settings.
  2. Click on the interaction panel to enter the editing state. Do not save or quit editing state.
  3. Click on the blank space of the canvas panel
  4. Select the component with interaction settings again, view the Interaction Panel, this time there will be rendering issues

@hevil Thanks for the reproduction steps! I can confirm this is still an issue on build 3919, and we’ll try to get this fixed with the next RC.

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Dear Jane, it’s been three weeks. Have we made any progress? eager for sth. :smiling_face_with_three_hearts:

Hi @hevil!

Our dev team is currently working on the issue, so unfortunately no updates yet, but I’ll be sure to update this post once we have a fix.

Hi again @hevil!

We just released the 3920 RC that should have a fix for the rendering issues on Mac. You can download the rc from https://axure.com/rc or by going to “Help > Check for Updates” and making sure the “Include beta channel builds” checkbox is selected.

Can you try again to see if you still get the UI issues? Thanks!

I am writing to confirm that the issue we discussed has been successfully resolved. We truly appreciate the dedication and effort your team has put into addressing this matter efficiently.

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