Can't open Axure RP9 after Update at wednesday, 20 Novenber 2019

I can’t open Axure RP9 after Update at wednesday, 20 Novenber 2019. Does anyone have the same fault ? Thanks

Hi there,

Thanks for reaching out about this! Is this issue still occurring, or have you been able to open Axure RP 9 since then? We do have some troubleshooting steps for when Axure RP 9 cannot be opened on our site, both for Windows and for Mac. If you’re still seeing issues, please feel free to give these steps a try, and don’t hesitate to email us at support@axure.com if you have any questions about those steps.