Axure won’t launch on Windows 7 after January .NET Update

#1

Hi guys!

Recently (January 9th) there was a Windows update with some security fixes that got rolled out, and this included a .NET Framework update. We’ve gotten a few reports that machines running Windows 7 are not able to launch Axure RP after installing this update. If you happen to be using a Windows 7 machine and find that Axure RP isn’t launching after installing that update, then uninstalling that most recent .NET update should do the trick and allow you to launch again.

https://blogs.msdn.microsoft.com/dotnet/2018/01/09/net-framework-january-2018-security-and-quality-rollup/

Hopefully that helps! As always feel free to email support@axure.com with any questions. :slight_smile:

Axure RP not starting
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#5

Thank you for the information :slight_smile:

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#8

Hi all,

It looks like as of a couple of days ago, Microsoft has released a new Windows update that should resolve the issues with .NET 4.7.1 on Windows 7 machines. If you were running into the Axure RP launch issue on Windows 7 and haven’t yet tried the new update, then please give that a go and let us know whether you continue to see issues. Thanks!

https://support.microsoft.com/en-us/help/4074880/description-of-the-security-and-quality-rollup-for-net-framework-4-6-4

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