Trying to get the icon I want when i ‘Add to Homescreen’ but all i can see is the Homepage screenshot as the app logo. Please help. Urgent !
Please take a look at the attached screenshots. See the last icon with the name ‘GameTron’. The homescreen icon uploaded, (G on a black background) is 114x114px & png as mentioned, which needs to come up as the icon.
It sounds like the HTML sidebar may have been open (either fully or minimized) when you saved the project to your iPad’s home screen. This causes a screenshot of the page to be used instead of the user-selected home screen icon.
To get your icon to display, navigate to your project in Safari and click “Close” at the bottom of the HTML sidebar. Alternatively, you can add /#c=2 to the end of the Axure Share URL or navigate to the page’s direct URL to make the project load with the sidebar already closed. Then, save that page to the home screen.
I hope this helps!
PS: I noticed that this is an urgent issue. In the future, try emailing our help desk for questions like these, and include the word “urgent” in the subject line. We try to prioritize these emails and respond as quickly as possible.
They really do you know - I myself have had some very prompt responses from Anthony himself when I’ve made it clear that I’m in a blind panic to meet a deadline. Great support IMHO.