Huge white bottom section when testing prototype in Axure Cloud app on Ipad in portrait mode

#1

Hi,

I’m having a bit of issues with the Axure Cloud app on iOS 15.4 for iPad Air 2. I’m testing my prototype in portrait mode but for some strange reason I get this huge white blob-block at the bottom. It’s like the Axure Cloud app doesn’t support showing a prototype in portrait mode.

This white are that is there is not a part of the prototype since tapping 3 times on it doesn’t trigger anything. It’s just dead white space ruining my prototype completely.

Anyone else who has experienced this? Or know how to get rid of it?

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#2

Thank you for reporting this issue and bringing it to our attention @henrikw! We have filed it in our system and will look to resolve it as a part of a future Cloud update.

All the best,
Raleigh
Product @ Axure

#3

Hi henrikw,

To add to what Raleigh said, a workaround I found is to first open the prototype with the iPad in landscape mode and then switch to portrait mode after. This removed the white block on my end. I know this isn’t ideal, but hopefully it helps in the meantime!

#4

Thanks Jane!

That worked! :slight_smile: