I'm getting a prompt/error in Figma when trying to copy to Axure, even though Axure 9 is already open

When I was using Axure for replication in Figma, I was prompted:
image

But I have already opened Axure 9.0.0.3746

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Hi @Jorkin,

I tested using the Axure Figma plugin with RP 9 (3746), and this worked on my end. You’ll want to make sure you have at least a blank file open in RP 9 (not just the Welcome Screen dialog) when initiating the copy to Axure.

If you’re still running into issues, please write in to support@axure.com and we’ll troubleshoot further from there. Thanks!

I found that there’s no issue in the Edge browser, but this error occurs when using Chrome.

Hi @Jorkin,

Hmm it shouldn’t matter the browser you’re using since the copy/paste is happening between Figma and Axure RP. Can you post a screenshot of what you see in Edge vs Chrome? Any additional details you’re able to provide will be helpful as well.

Chrome:

record

Edge:

record_edge

Hi @Jorkin,

Ah thank you for the screenshots. I tested using the Axure/Figma plugin in both the Chrome and Edge browsers, and they all worked as expected. I did notice I had to allow Figma to allow local network access in Chrome for the plugin to work though - it did not work if I had it disabled. To see if this might also be the same issue on your end, please open the site settings in Chrome and enable this setting:

image

If this still doesn’t work, please email support@axure.com and we can further troubleshoot from there. Thanks!

Maybe your Chrome isn’t up to date. I recently encountered a similar error (error code: 0x80004005). After updating Chrome, the issue was resolved, and I was able to successfully copy content from Figma into Axure.