Merging accounts in Axure Cloud

My old email address expired, and I don’t have access to my old e-mail box. After attempt of password reset I lost possibility to access my old projects in Axure Cloud.
Is it possible to connect my old account with new one? My licence key is the same.

Thanks
Ewa

Hello Ewa,

If you haven’t already done so please reach out to our support team at support@axure.com and let us know the email address of the account that you’re trying to access. Our support team can help with tracking down that account and confirming ownership to give you a few options to get up and running. :slight_smile:

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