Mobile views won't scale

Hi there, I have an issue with my mobile prototypes. I loved possibilities of previous Axure versions, both mobile and desktop views were very helpful to test new designs with users and made a huge difference in the past. When I updated Axure though something changed dramatically and the views won’t scale any more. Unfortunately that affects test results. I appreciate what you wrote in Jan or Feb that it was a reported bug and that we can scale manually during live testing, but that won’t work in remote ones I’m afraid. Could you please advise on that? It was one of the most important features of your software, hope it comes back soon.