Retrieve /Recover recently deleted file


#1

Is there a way to retrieve a file deleted through Axure Cloud. It was a plain .rp file, not .rpteam, and this happened less than 12 hours ago!


#2

Hi Sara,

Sorry for the delay! If the deleted project is a regular .rp file and you know the Axure Cloud ID of the deleted project (i.e. the 6 digit code in the URL), then please send that over to support@axure.com so that we can assist. If you can submit the restoration request from the same account that owns that Axure Cloud ID then that would expedite the process. Thank you!


closed #3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.