I am facing Issues Syncing Axure RP Files with Axure Cloud

Axure Cloud
1

Hello Axure Community,

I am facing some issues while trying to sync my Axure RP files with Axure Cloud. I have been using Axure Cloud to share prototypes with my team but I have noticed that changes I make in Axure RP are not always reflected on Axure Cloud after I publish; This is causing some confusion during our review sessions as some team members are seeing outdated versions of the prototype.

Also I have tried re uploading the project entirely but the issue persists & Clearing cache and I have tested the prototype link in multiple browsers to see if the issue is browser specific but the problem occurs across all of them.

I have also been managing tasks related to this project in jira work management & I need to ensure that the prototypes in Axure Cloud align perfectly with our task management setup. Has anyone face sameelse issue??

I would like to know your suggestion & advice !!

Thank you… :blush:

2

Hello @inaraghj,

Thank you for writing in to the Axure Forums! We apologize for any issues you are having updating your Prototypes on Axure Cloud. It seems this issue may be specific to your Prototype itself.

Could you please write in to support@axure.com and include a copy of your project along with a reference to this Forum post? This will ensure we can assist you as soon as possible. Thank you!